Consequences and measures
At Vogelenzang Family Camping, we closely follow the developments surrounding the corona virus. We follow the advice of RIVM and the GGD and strictly adhere to the guidelines and measures that are promulgated.
We are committed to providing a safe environment for our guests and colleagues. We want you to start your holiday with peace of mind and have a nice stay with us.
The guidelines can be found on the website of the National Institute for Public Health and the Environment (RIVM).
Below we answer the frequently asked questions about the coronavirus and its consequences on your holiday.
We have no negative travel advice. As long as that is the case, you can come and celebrate your holiday with us. We review the situation every day and adhere to the announced measures.
WHAT MEASURES DOES Vogelenzang family campsite take?
- In the field of hygiene
In addition to the extensive hand washing instructions for both staff and our guests, additional cleaning rounds are scheduled. Items that are often touched, such as door handles, shower knobs, taps, toilet seats, trash cans, are additionally disinfected with alcohol. Staff with health problems are sent home and colleagues with sick family members are asked to work from home. We adhere to the guidelines of the RIVM and ask all guests to do the same.
- Contact with our colleagues
We want to keep contact with the reception desk to a minimum. That is why the reception is locked. If you have a question, you can reach us by phone or e-mail.We ask you to observe the recommended distance of 1.5 meters if you have a question for our colleagues in the field of technical service or cleaning. In this way, we adhere to the guidelines issued by RIVM.
CANCEL AND REBOOK
- Do you want to cancel?
We have no negative travel advice. As long as that is the case, you can come and celebrate your holiday with us. And we will not cancel your holiday. We review the situation every day and adhere to the announced measures. We also use the Recron conditions. If you have cancellation insurance, we recommend that you contact them.
- Do you have a booking with arrival before April 6?
If you have a reservation with an arrival before April 6, you can change your holiday to an arrival later in the camping season. Send an email with your reservation number and the desired period to the relevant campsite.
FACILITIES AND RECREATION
- What about our catering industry?
Our restaurants are closed.
For the announced period (until April 6) and within the announced measures, there will be no events at the Vogelenzang Family Camp. We will review the situation every day and take appropriate action.